How do I book & Pay my trip?
#1: Contact us
To contact us, fill out the contact form on the webpage: Get a free quote
email us at [email protected] or WhatsApp us at 00506 6201-8282.
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You can choose one of our recommended vacation packages, or we can customize them to your liking. If you want to create your own dream vacation to Costa Rica, just let us know what you want, and we’ll make it happen!
#2: Let's plan your Costa Rica vacation
When we receive your request, one of our Costa Rica experts will send you a first proposal after your wishes and our recommendations, depending upon availability on your requested dates. We change your itinerary until you are 100% satisfied and ready to book.
#3: Booking
As soon as you are happy with your itinerary, we will reserve it for you and confirm it. We will request a deposit to guarantee your reservation when we send you the confirmation. The deposit is 10% of your package´s value and needs to be paid within 7 days after receiving the confirmation. The final payment day is, at the latest, 45 days before your arrival date.
If your trip is within 45 days of traveling, we must charge the full amount immediately within 24 hours.
During Christmas, New Year´s, and Easter weeks, the final payment day depends on the hotel you are choosing and is between 65-95 days before arrival.
#4: Payment
All payments can be made by wire transfer or card payments. We will send you a payment link to your email so you can pay online. We accept American Express, Visa, and Mastercard.
We do not accept personal or cashier's checks.
#5: Welcome to Costa Rica!
When we have received your final payment, we will send out your detailed travel itinerary, and everything will be ready for your trip.
We plant one tree for each person traveling with us to reforest Costa Rica's beautiful nature and climate compensation for your vacation so that you leave a Green carbon footprint in this little paradise!
Flights:
We here at Tulu Travel help you with everything from your landing in Costa Rica to where you go on your flight back home. But we do not book your international flights to and from Costa Rica. You can get your flight tickets online, and then we will ensure your vacation package connects with your flight tickets. So when you land in Costa Rica, you have a driver standing outside the airport with a sign with your name on it, ready to take you to your first destination.
Cancelation Policies:
Vacation packages reserved that are canceled more than 45 days before arrival have a penalty of 10% of the whole package value. If your cancelation is within 45 days before your arrival, the cancellation penalty is 100%.
If it's a vacation package that includes dates over Christmas, New Year´s, or Easter weeks, the 10% penalty applies if you cancel before your set date for final payment. If you cancel within 65 days before arrival, your cancelation fee is 100%.
For vacation rentals, the 10% penalty fee applies for cancellations made more than 90 days before arrival. If cancellations for vacation homes are made within 90 days of arrival, the cancellation penalty is 100%.
The deposit payment is non-refundable, and the final payment is not refundable after the last payment date.
Credit and Debit Card Cashbacks
When you pay your initial deposit, you agree to our payment and cancellation policies. Our goal is to make your best possible vacation, and if you have any concerns please let us know so we can help to work out the matter. A cashback request doesn´t invalidate our cancellation and refund policies.
Class Action Waiver & No Punitive Damages
When paying your deposit you agree to waive your right to serve as a representative, litigant, or in any representative capacity and/or to participate as a member of a class of claimants. In any lawsuit/arbitration filed against us, in no event shall we be liable for or pay punitive damages. You agree that this agreement should be interpreted according to the laws of Costa Rica.
